Not Just Software... A complete and comprehensive integrated solution.
HGTS: size doesn't really matter
Whether your fleet is ten vehicles or one thousand vehicles, HGTS comes in a single version. There are no trimmed down offerings that are missing key elements you may need for your business. Regardless of fleet size, you are getting a complete and comprehensive system customized to your precise requirements and business needs. Use only those components and features that matter to you. As your business grows and your needs evolve, simply enable the additional functionality that is already in the system; there are no additional modules to buy or "bolt-on." HGTS is scalable, not only helping to grow your business but evolving with you as you grow. Our state-of-the-art ground transportation system is designed to manage all facets of a ground transportation business from reservation through dispatch to accounting and reporting.
Custom Configured to Your Business
When every feature, component and enhancement is added to the HGTS suite, it is setup so that it may be enabled or disabled, according to choice. In this way, Hudson creates Custom Configurable applications; by enabling the things you want, and disabling the things you don't. The result is a system that has been custom configured to your exact specifications.
HGTS Web Reservations Manager
The Hudson Ground Transportation System’s flagship application, the
Web Reservations Manager, is an Internet-based reservations booking site for your clients. You create a link from your main marketing website to the system, which is hosted on Hudson’s servers. It can be used as a stand-alone reservation system or inserted into your Hudson hosted marketing website. An added feature of Web Reservations Manager is the ability to create customized “portals” with unique messages, offers, colors and graphics for specific groups or corporate accounts.
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HGTS Dispatching Tools
The first component of your Hudson Ground Transportation System is the
Agent application. This is the tool used by your office staff to quickly enter new reservations as well as revise and cancel previously booked reservations. Profiles are created and managed here as well, and greatly speed the order entry process. The customized
Dispatcher application provides you with an easy and efficient means of assigning drivers, vehicles and communication device to each of your reservations and manage the progress of your service delivery.
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HGTS Accounting and Administrative Tools
HGTS' accounting and administrative suite of applications include
Admin,
Bridge and
Utilities. These three tools enable you to generate and track invoices and receivables, produce detailed reports on the performance of your business operations (200+ templates available), maintain a direct line of communication between the Web and your back office system for real-time management and processing, and allows you to upload, download and share information between your HGTS applications, as well as third party providers.
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HGTS Mobile Solutions
Mobilize your workforce! Small operators can create reservations and even assign drivers and vehicle while they are working on the road. Larger operators can delegate responsibility for closing out reservations or driver shifts from their vehicles. From inside the vehicle, on the curb, in the airport, or in your hand - HGTS has mobile solutions that can remove the barriers of an office - improving efficiencies, reducing costs and streamlining business operations.
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Host Your HGTS in Hudson's Cloud
Access your system anytime and from anywhere with our popular Cloud computing option! One of the biggest obstacles facing many business owners is the daunting task of maintaining a current, secure and updated office network. Server hardware and backup equipment can be expensive to purchase and is often dated before it is even a few months old. Networking software and hardware can be just as costly and even more confusing to install, configure and maintain. At Hudson, we understand the importance of total availability—not just in the systems that run the business, but in the people who take care of them. Our expert hosting team will configure your system and host it on our state of the art- PCI Compliant server network. You achieve 99.99% uptime, peace of mind, and access to your system from most any web enabled device.
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Networks
Hudson has an open API (application programming interface) that may be shared with outside 3rd party providers including airlines, travel agencies, and transportation networks. This means that you have more options and opportunities with how reservations come to you. Rather than taking emails and faxes from travel partners and keying them into your system, new reservations from travel partners flow electronically directly into your database, saving time and eliminating transcription errors.
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SafetyNet
How secure is your data? Hudson offers
SafteyNet - a data backup and disaster management and recovery system. All your data is backed-up daily and stored on mirrored backup servers in secure and disparate locations. Should your reservation or dispatch center experience any barrier to normal business operation (fire, flood, network outage, vandalism, etc.) SafetyNet will have you up and running quickly and easily on Hudson's hosted network of advanced servers.
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Additional Options
Hudson developers continually release enhancements and additional features to the HGTS suite of products. Look up flight schedules 180 days into the future automatically when entering new reservations and track the status of arriving flights with our
FlightView integration. Have reservations sent to you electronically and automatically imported from airlines, travel agencies and other transportation networks with our advanced
Web Services integrations. Send reservations electronically to your affiliates with our sophisticated
Reservation Sharing facility. We stay up with advances in technology to make our products better and make your business more efficient and profitable.
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Professional Services
Want to maximize the most of your HGTS investment?
Professional Services offers specialized technical consulting and support to maximize long-term strategic benefits to our current and future clients. Our goal is to help customers optimize their business and technical operations once they have engaged with us. The Services provided are specifically designed to meet each customer’s needs to ensure they gain the insights necessary to improve daily business functions. We provide our customers with resources that are dedicated to helping you get the most out of your HGTS investment.
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