The Hudson Group Knowledge Base
Designed for clients of The Hudson Group and their suite of transportation management applications, the Knowledge Base will provide many quick self-help answers to common or frequently asked questions. 		Glossary    Contact Us
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The Hudson Group Knowledge Base
 BlackBerry Configuration & Usage
 Credit Card Processing
 CSV files
 File layouts
 HWeb Mobile Devices
 HWeb Netcast
 HWeb Safety Net
 Local
 System Down
 Tech Support Staff Only
 WEB
The Hudson Group Knowledge Base

The Hudson Group Knowledge Base

article How do I submit a graphics request for a new web reservation portal?
If you are setting up a new custom portal for your HWeb Reservation Manager online reservation...
  10-10-2006    Views: 1140   
article TechTips Newsletter
TechTips is the Hudson company newsletter. This valuable document is created for and...
  2-23-2005    Views: 1322   
article Cannot print to a Print Server on local network....
Cannot Print to a Print Server on local network while working in an RDP platform.SymptomWhen...
(No rating)  8-4-2006    Views: 1440   
article Changing the default or displayed recommended pickup time
Can I change which time is the recommended or default pickup time that clients see on the web...
(No rating)  3-6-2008    Views: 442   
article Configuring and Using UniPrint
If you are a Hudson client connecting to an online server in order to run your application and...
(No rating)  11-16-2006    Views: 878   
article Dynamic DNS Service for Terminal Service Clients
Many Hudson clients try to access their office servers from remote locations such as Airport...
  12-29-2005    Views: 1577   
article FlightView - What is it?
Founded as RLM Software in 1981, FlightView was the first non-airline organization approved to...
  2-23-2005    Views: 2076   
article FlightView Screen Shots inside Hudson Applications
Download and open the attached file by selecting a link to the right. You will receive a...
(No rating)  3-7-2008    Views: 713   
article How do I get files and reports from a Hudson hosted server to my office PC?
Currently, for server and user security reasons and to prevent the spread of viruses,  files,...
  11-16-2005    Views: 1109   
article Please Wait while Windows configures Microsoft Office 2000...
"Please Wait while Windows configures Microsoft Office 2000..." appears and keeps...
(No rating)  4-7-2006    Views: 3340   
article Remote Desktop Connection with Vista
You will be connecting to the Hudson Terminal Server using a Microsoft application called Remote...
  6-10-2008    Views: 856   
article Reporting Program Bugs - Bugzilla
The Hudson Group has a method for reporting program or software bugs to the appropriate...
(No rating)  2-24-2005    Views: 1015   
article Terminal Services and Printing to USB Printers
August - 2005In the past, if you had a computer sitting on a remote network that had a printer...
  8-1-2005    Views: 16447   
article Tokens
Click Here for Tokens List
  3-3-2005    Views: 2206   
article Updating / Checking your HWeb License
Updating/Checking your Hudson HWeb LicenseTo ensure that your license has been downloaded...
(No rating)  2-25-2005    Views: 1190   
article Updating Hudson Software - How to
Updating the Hudson Software on your workstation.Overview:Periodically, The Hudson Group...
(No rating)  2-14-2005    Views: 1261   
article Using Remote Desktop Connection
Preparing for and Using a Remote Desktop ConnectionProtecting your Internet ConnectionIf you...
(No rating)  2-14-2005    Views: 2193   
article VNC
VNC is a freeware/shareware application which Hudson Tech Support staff uses on a frequent basis...
(No rating)  2-25-2005    Views: 1132   
article What is HWeb InfoView and what can it be used for?
What is HWeb InfoView and what can it be used for?How much time would you estimate your...
(No rating)  1-18-2008    Views: 783   
article WinZip
WinZip is a file compression utility used to compact/compress files, making them easier to store...
(No rating)  2-25-2005    Views: 996   

Categories

category BlackBerry Configuration & Usage (5)
How to setup, configure and use BlackBerry with HWeb Applications
category Credit Card Processing (9)
Issues and Questions regarding processing of Credit Cards
category CSV files (1)
Articles relating to csv files (fares, time rec, exc, etc.)
category File layouts (14)
Layout of CSV files
category HWeb Mobile Devices (7)
Handheld / Mobile Ticketing Device
category HWeb Netcast (3)
Downloadable voice training and information on Hudson products and services
category HWeb Safety Net (1)
The Hudson Group's Online Database Backup System
category Local (201)
Software used on local networks
category System Down (1)
Procedures and documentation on dealing with a system down crisis.
category Tech Support Staff Only (29)
Articles and information intended for Hudson Tech Support Staff.
category WEB (43)
General WEB

Latest Articles

article Can I un-cancel a previously entered reservation?
YES - Very easily! Often a clients plans will change and they will call and cancel a...
(No rating)  11-3-2008    Views: 59   
article Assigning an Affiliate profile from within HWeb Dispatcher
This article contains info on how to assign an affiliate profile to a reservation, within the...
(No rating)  10-14-2008    Views: 91   
article Adding Second employee to a trip
This article contains information on how to add / configure one or two employees and assign...
(No rating)  10-14-2008    Views: 97   
article Entering Latitude and Longitude in a fare file
This article describes how (and why) to add Latitude and Longitude values to a fare file to...
(No rating)  10-14-2008    Views: 84   
article Application error... Cannot update. Database or object is read-only.
This error message typically presents when trying to save a change to the main system ...
(No rating)  10-14-2008    Views: 89   

Most Popular Articles

article Terminal Services and Printing to USB Printers
August - 2005In the past, if you had a computer sitting on a remote network that had a printer...
  8-1-2005    Views: 16447   
article Login failed for user; Reason: Not associated with a trusted SQL Server connection
Login failed for user "USERNAME-HERE." Reason: Not associated with a  trusted SQL...
  10-31-2005    Views: 8510   
article Active X Error 429 - ActiveX component can’t create object
Install Internet Explorer 6.0 or later version. 
  2-14-2005    Views: 7083   
article Run-time error 429 - ActiveX component can’t create object
Re-register all HWeb DLLs (esp. HWebTools).Contact Hudson Tech Support for Assistance.
  2-14-2005    Views: 6959   
article Application Error 430 - Class does not support Automation or does not support expected interface.
Incorrect DLL, update DLL (DLLs should only be in system folder). Contact Hudson Tech...
  2-14-2005    Views: 5204   

Highest Rated Articles

article Creating/Using Alternate Fare Tables
Creating and Using Alternate Fare TablesOverviewWhen utilizing group profiles it may become...
  2-2-2005    Views: 1084   
article Application Error 3219 - Operation is not allowed in this context
Utility error: Mis-match of CSV chosen for import VS import type selected. For example...
  2-14-2005    Views: 2507   
article Application Error 75 - Filename/Path Error
Indicates a WRITE Error: Remove the log file of the Product producing the error. May also...
  2-14-2005    Views: 1637   
article VRAS - Virtual Resource Allocation System: Configuration and Use
VRASVirtual Resource Allocation System
  2-14-2005    Views: 1500   
article Creating email broadcast list
To create a list of email addresses, that can be sent to a professional email broadcaster: Go...
  2-15-2005    Views: 1441   


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